Workspace onboarding
Configure company details, branding, users, permissions, training defaults, venues, instructors, course templates and candidate data.
- Company and user setup
- Course and venue configuration
- Data preparation
- Permission review
Implementation and operational support
Get the platform configured for real training operations
Support can cover company setup, course migration, company booking-page configuration, customer portals, payments, email, custom domains, reports and everyday use.
Unlimited company users, customer portals, documents, customer payments and approved custom domains are included in the booking-based platform model.
Training Genics workspace
Support
- Connected course, booking and candidate records
- Responsive company, instructor and customer access
- Controlled access for company teams
Company booking-page setup
Publish course dates within the company workspace, configure basket items and discount codes, connect Stripe and test company and individual checkout journeys.
- Company course pages
- Basket and checkout
- Stripe Connect
- Payment-success handling
Communication and portals
Review candidate email templates, SMTP delivery, customer portal activation, invoice branding and customer-visible documents.
- Email templates
- SMTP testing
- Portal access
- Invoice and document checks
Reporting and ongoing guidance
Get help with reports, exports, user access, branding, documents and the day-to-day use of your Training Genics workspace.
- Reports and exports
- User access
- Branding and documents
- Everyday workspace guidance
Questions
Frequently asked questions
Can support help configure Stripe Connect?
Yes. Support can help with Stripe Connect onboarding, connection-status checks and access to the connected Stripe dashboard.
Can email delivery be tested?
Yes. Company SMTP settings can be tested before they are enabled for customer-facing messages.
Bring your training journey together
Ready to simplify course delivery and bookings?
Explore the platform or contact the Training Genics team with questions about your courses, customers, payments and setup.